Aside from Craig Chauffeur and Driver, of the dozens of websites we sleuthed, 5 stood out as among the best for scheduling chauffeurs.
What were the deciding factors? While navigating their pages, each site was evaluated for such criteria as ease of use, services, pricing, the clarity of their details, the company’s history and reputation, ease of contact and any extra features.
- The first on our list was BEMyDD at http://www.bemydd.com. We were taken in by the catchy company name, which translates into “Be My Designated Driver”. BEMyDD also takes the crown for ease of use and contact for offering three choices of booking a driver by phone with a 1-800 number, by e-mail, by an mobile app and live chat. For clarity of details, we found the services and pricing listing and FAQs most handy for a quick-and-dirty rundown of BEMyDD’s services, instructions for booking a driver, availability in any city and its “Give 20, Get 20” program. The “Give 20, Get 20” program is the company’s rewards program for customers who make referrals with families and friends. BBMyDD also scores points for its “Give 20, Get 20” program as one of its extra features. Its variety of services such as its gift cards, personal drivers, designated drivers, event services, car pickup, airport transportation and corporate transportation and services don’t fail either.
- Coming in second is Eagle Chauffeured Services. Aside from the company title suggesting top-flight quality, the home page makes the point early on about the convenience of phoning once “anywhere” and “anytime” for service, which test well for ease of use and ease of contact. Under its services page, we learned about Eagle’s travel transportation, meetings and events, reservation and agenda support, contracted shuttle, group move management and courier offerings with an prompt to book a driver, information about the general manager and how to contact him and space to sign up to join a listserv. Separate pages also abound about its fleet of makes and models and how they serve customers’ purposes, a description of the company’s team, its pledge to customer satisfaction and blog material.
- Placing third and fourth respectively, so do Rudy’s Executive Transportation in Stamford and Greenwich, Conn. and…
- PCT Limousine in Naperville, Ill. Both companies provide information about their fleet and the purposes they serve their customers. The differences, however, end there. Rudy’s more comprehensive site gives more elaborate explanations for its airport, corporate, medical and events transportation while PCT succinctly cites its wedding, sporting, charter, Sweet Sixteen, bachelorette parties, night on the town, business travel, airport and prom offerings. Aside from including a blog, a CEO letter, FAQs, rates, travel tools and a list of its awards and accolades, Rudy’s also sets aside space for making a quote or making a reservation. To book a reservation, a customer must supply a username and password to log in.By comparison, PCT’s more minimalist website setup carries a more general electronic online form for general contact and a general phone number.
- Finally, Coachmen Inc., based in New York City and Vero Beach, Fla., provides brief overviews of its travel, transportation, entertainment, events, referrals and day-to-day services, membership and reservations. To become a Coachmen member, customers must contact the founding president by phone or e-mail. Reservations are booked in an electronic online form on the site.
